Our promise is to drop the WOW factor and go above and beyond your expectations.
We’re committed to our promise all year around and there is nothing we can’t do to leave you Wowed. Company-wide, it is a daily mission for every COVETIANS to “WOW” our customers in a fun and unexpected ways.
So, What WOW? And How?!! Here are 4 things you didn’t know about COVETI customer care.
The COVETIANS are always happy to hear from you we are friendly and live our promise every day. We truly care when contacting us, and we strive to provide the Best-In-Class. Our COVETIANS are empowered to build personal connections on each call.
How much is shipping for your 10000 AED crocodile bag? Free. What about your 300 AED item? Also free! We are generous and different that is why a customer chooses COVETI.
Further, our logistic partner is FedEx and our shipping is super-fast.
If you ordered three pairs of shoes and none of them fit, not a problem that’s OK. Just return them to us. Charge for return is also, yup you guessed it right, always free.
We are committed to handling any issues. Never fear, COVETI is here! our attentive customer care representatives are available to help you 24 hours a day, seven days a week.
Shopping with us is always secure. Our website has SSL certificate and we are PCI compliant.
“My bracelet arrived – it is stunning. I have had so many compliments on it, I think I have written coveti.com down 100 times for people now! ”
Thea K June, 2017
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