Suzanne Kalan

Yes. We operate a closed 'Protocol Network'. Every item is sourced directly from verified boutiques and brand distributors. We offer a 100% Money Back Authenticity Guarantee.

Coveti ships every order Delivered Duty Unpaid (DDU): import duties and taxes are not included in the price and are paid to the courier on delivery.

Requests made via our Private Client Concierge can be cancelled before the deposit is paid. Once a deposit is secured, the sourcing process is final and non-refundable.

Every piece is verified by our authentication team before it ships, with provenance documented where available.

Yes — our personal stylists offer complimentary one-to-one appointments, virtual or in person, across occasionwear, bridal and everyday luxury.

Duties and taxes are calculated at checkout for your destination, so there are no surprises on delivery.

Where applicable, fine jewellery ships with the house or gemological certification, and our team can confirm specifics before purchase.

Source through Blind Network — typically 7–14 days.