Absolutely. Coveti operates a strict “Protocol Network.” We do not allow private sellers or unverified sources. Every item is shipped directly from a licensed boutique or brand. We back this with a 100% Money Back Authenticity Guarantee.

Yes. Your item will arrive with all original packaging provided by the designer (dust bags, boxes, authenticity cards) exactly as if you purchased it in-store.

🇺🇸 USA Clients (Updated Protocol) Good news. Coveti now covers the majority of import duties for orders shipping to the United States. For Rest of World: Coveti ships on a DDU (Delivered Duty Unpaid) basis. The price you see online excludes local taxes. DHL or FedEx will contact you upon arrival to collect these fees.

Our “Blind Network” ships from London, Paris, Melbourne and Dubai. • Processing: 1-3 Business Days. • Shipping: 2-5 Business Days (via DHL Express).

We accept returns within 14 days of delivery. The item must be unworn and the Coveti Security Tag must be attached. Read the full Returns Protocol here.

Requests made via our Private Client Concierge (e.g., for Quota Bags) can be cancelled before the deposit is paid. Once a deposit is secured, the sourcing process is final and non-refundable.

Every piece is verified by our authentication team before it ships, with provenance documented where available.

Yes — our personal stylists offer complimentary one-to-one appointments, virtual or in person, across occasionwear, bridal and everyday luxury.

Duties and taxes are calculated at checkout for your destination, so there are no surprises on delivery.

Source through Blind Network — typically 7–14 days.