Yes. We operate a closed 'Protocol Network'. Every item is sourced directly from verified boutiques and brand distributors. We offer a 100% Money Back Authenticity Guarantee.
Do I have to pay customs duties?
For USA Clients, Coveti covers the majority of duties. For other regions, shipments are generally Delivered Duty Unpaid (DDU).
How do I cancel a Private Client Sourcing request?
Requests made via our Private Client Concierge can be cancelled before the deposit is paid. Once a deposit is secured, the sourcing process is final and non-refundable.
How do I know my Coveti pieces are authentic?
Every piece is verified by our authentication team before it ships, with provenance documented where available.
Can a Coveti stylist help me choose?
Yes — our personal stylists offer complimentary one-to-one appointments, virtual or in person, across occasionwear, bridal and everyday luxury.
Do prices include duties and taxes?
Duties and taxes are calculated at checkout for your destination, so there are no surprises on delivery.
Can a Coveti stylist help me choose Clothing?
Yes — our personal stylists offer complimentary one-to-one appointments to help you select clothing, virtual or in person.
Can you source a sold-out Clothing piece or size?
Often, yes — through our Blind Network we can locate sold-out clothing styles and sizes, usually within 7–14 days.
Can a Coveti stylist help me choose Tops?
Yes — our personal stylists offer complimentary one-to-one appointments to help you select tops, virtual or in person.
Can you source a sold-out Tops piece or size?
Often, yes — through our Blind Network we can locate sold-out tops styles and sizes, usually within 7–14 days.
Can a Coveti stylist help me choose Pants?
Yes — our personal stylists offer complimentary one-to-one appointments to help you select pants, virtual or in person.
Can you source a sold-out Pants piece or size?
Often, yes — through our Blind Network we can locate sold-out pants styles and sizes, usually within 7–14 days.
Can a Coveti stylist help me choose Jackets?
Yes — our personal stylists offer complimentary one-to-one appointments to help you select jackets, virtual or in person.
Can you source a sold-out Jackets piece or size?
Often, yes — through our Blind Network we can locate sold-out jackets styles and sizes, usually within 7–14 days.
Can a Coveti stylist help me choose Women?
Yes — our personal stylists offer complimentary one-to-one appointments to help you select women, virtual or in person.
Can you source a sold-out Women piece or size?
Often, yes — through our Blind Network we can locate sold-out women styles and sizes, usually within 7–14 days.
Can a Coveti stylist help me choose Knitwear?
Yes — our personal stylists offer complimentary one-to-one appointments to help you select knitwear, virtual or in person.
Can you source a sold-out Knitwear piece or size?
Often, yes — through our Blind Network we can locate sold-out knitwear styles and sizes, usually within 7–14 days.
How are items sourced and how long does it take?
Source through Blind Network — typically 7–14 days.
Editor’s Guide: How to Wear LOULOU
The Feather Mini
The Look: The brand’s signature party piece. The Fix: Feathers add volume. Keep the leg line clean with a simple strappy sandal. Do not wear a necklace let the feather neckline frame your face.
Modern Bridal
The Look: The “After-Party” dress. The Fix: LOULOU’s white lace and crystal minis are perfect for rehearsal dinners or the second look. Style with fun embellished shoes this is not a serious gown, it’s a party dress.
Sheer Lace
The Look: Romantic transparency. The Fix: Many LOULOU pieces play with sheer lace. Wear with the included slip or nude seamless underwear to maintain the illusion without the risk.
Sizing Guide: LOULOU Fit Profile
LOULOU uses French Sizing (FR) but fits small due to non-stretch fabrics.
LOULOU (FR)
US Size
Fit Advice
36
4
Runs Small
38
6
Fitted Waist
40
8
True to Size
42
10
Fitted
Pro Tip: Party fabrics like tulle and lace often have zero stretch. If you are between sizes, particularly in the hips or bust, you must size up.
Frequently Asked Questions
Where is the brand LOULOU from?
LOULOU (The Brand) is based in Bucharest, Romania. It was founded by designer Andra Turcanu and specializes in handcrafted evening and bridal wear.
How do I clean a LOULOU feather dress?
Garments with ostrich feathers must be professionally dry cleaned by a specialist. Do not steam the feathers directly as moisture can cause them to droop and lose their fluff.
By Gamma Deeks, Coveti Fashion Editor · Reviewed Q3 2026
